Frequently Asked Questions

Gigantic Bag manufactures quality polyethylene films and bags for many industries. Our catalog includes packaging and industrial items such as can liners, layflat bags and pallet or bin covers; home care items like Habitat™ compostable kitchen liners and multi‑use bags; healthcare supplies such as biohazard waste bags and isolation gowns; janitorial liners and heavy‑duty contractor bags. We have added shipping and mailing supplies — zipper bags, poly mailers and packing list envelopes — to help protect products and documents during transit. Many of our products can be customized and ordered in bulk.

Yes. Gigantic Bag manufactures its products in the United States. Many of our bags are made from 100 % recyclable polyethylene. We also offer BioBoost™ options using post‑consumer and post‑industrial recycled materials to increase recycled content.

BioBoost™ is our eco‑friendly resin blend that increases the amount of recycled material in a product. When you add BioBoost to an order, you get heavy‑duty construction (up to 8 mil thick) made from post‑consumer and post‑industrial resins. You can request BioBoost on many of our layflat bags and custom packaging solutions by mentioning it when you request a quote.

Yes. Our layflat bags and packaging solutions are produced from 100 % virgin resin that meets FDA and USDA requirements for direct food contact. If you choose the BioBoost option, please let us know your intended use so we can ensure it meets food‑safety requirements.

We have a line of Habitat™ compostable can liners and multi‑use bags for customers looking for an environmentally friendly alternative to traditional polyethylene. Look for products labeled “Habitat” within our Home Care category.

Yes. In addition to our core lines, we now sell shipping and mailing supplies. These include zipper bags with resealable closures, durable poly mailers with self‑sealing adhesive flaps, and packing list envelopes for attaching documents securely to shipments.

Poly mailers are lightweight yet durable envelopes made from high‑grade plastic. They resist tearing and ripping, and their strong adhesive flaps provide a secure seal. Most mailers are flexible and can be folded around your items without needing tape or staples. Because they are slim and easy to use, poly mailers cut down on packaging waste and shipping costs while still protecting products in transit. Many styles come in assorted colors and patterns to customize your shipments.

You can order most stocked items directly through our website. The quick‑buy feature allows you to add products to your cart without leaving the collection page. For custom sizes, colors or large quantities, use our Request a Quote form. Provide dimensions, materials, quantities and any special instructions. Our team will respond within two business days.

Standard products are sold by the box or roll. Minimums may be higher for custom orders or items shipped directly from our manufacturing plant. When you request a quote, we will provide pricing and minimum order requirements.

Yes. We offer volume discounts for bulk orders or recurring purchases. Request a quote or contact us for wholesale pricing.

Create an account on our website to access easy reordering and subscription options. Subscriptions let you schedule recurring deliveries at a discount. Availability may vary by product.

Unless otherwise agreed, we ship FOB from our manufacturing plant. Title and risk of loss transfer to you when the goods leave our facility. We choose the carrier, and shipping charges plus any additional delivery costs are added to your invoice. Delivery dates are estimates and may be affected by carrier delays or material shortages.

We currently ship within the United States. For international orders, please email hello@giganticbag.com or call our customer service number to discuss options.

After your order ships, you will receive a confirmation email with tracking details. If you have an account, you can also view order history and status under My Account. Contact customer service if you need assistance.

Returns are accepted only with prior written consent. Special or custom orders are non‑returnable and non‑refundable. Standard materials may be subject to restocking and repackaging charges, and prepaid freight may be required for returns. We do not offer charge‑backs or penalties for disputed orders.

Inspect your shipment immediately upon arrival. Claims for damage, discrepancies or non‑conformance must be made within five days of receipt. Failure to notify us within this period constitutes a waiver of your claim. To initiate a claim, contact us with your order number and details of the issue.

Requests to cancel or change orders are considered on a case‑by‑case basis. Because production begins quickly, cancellation charges may apply. Custom orders cannot be cancelled once production has started.

Gigantic Bag and Cougar Bag are third‑party quality certified. Gigantic Bag holds a Good Manufacturing Practice (GMP) certification for sanitation and documentation, and Cougar Bag has an AIB International certification for food safety. Our manufacturing site in Summit, Mississippi follows strict quality standards. Customers agree to comply with OSHA and other safety laws when using our products.

Our liability for defective or non‑conforming goods is limited to repair, replacement or credit of the purchase price. We exclude implied warranties of merchantability or fitness for a particular purpose and are not liable for indirect or consequential damages.

No. Plastic bags pose a suffocation hazard. Keep plastics away from babies and children. They should not be used in cribs, beds, carriages or playpens. Always store bags out of reach of children.

Click on Sign In at the top of any page and select Create a new Gigantic Bag account. This will allow you to save addresses, reorder easily and manage subscriptions. If you forget your password, use the Lost your password? link on the login page to reset it.

We use cookies and analytics to improve your shopping experience. By using our site you consent to our use of cookies. For more information, please see the privacy policy link in the footer of our website.

Gigantic Bag specialises in plastics that serve essential purposes such as agriculture, industrial use, medical applications and clean‑up. We believe plastics should be reserved for applications where they are critical and should not become litter. We work to innovate responsible recycling and waste reduction.

Our values focus on people, responsible use of plastics and innovation. We are people‑centric, operate with high standards and create jobs in Summit, Mississippi. We commit to using plastics only where essential and strive to increase recycling and eliminate waste. We innovate and partner with customers to explore new materials, increase recycled content and reduce product weight and environmental impact.

Yes. Gigantic Bag participates in school fundraising and community support initiatives. By manufacturing domestically, we create local jobs and reduce carbon emissions.